Shadow AI in the Workplace: How to Discover and Govern Unapproved Tools

Unapproved shadow AI tools being discovered and governed across a workplace

Employees adopt AI tools because they want to solve work quickly. When that use happens outside approved systems, sensitive data, customer promises and business decisions can move through products the organization has never assessed. Shadow AI is not solved by a broad ban alone; it requires discovery, safe alternatives and clear rules matched to risk.

AI Red Teaming Guide: Test Models, Agents and Connected Tools Before Launch

Team red-testing an AI model, connected tools and safeguards before launch

AI systems should be tested with more than expected user requests. Red teaming deliberately explores how a model, retrieval layer, agent or connected tool can be manipulated, confused or pushed beyond policy. The purpose is not to produce dramatic attack transcripts; it is to discover failure paths and convert them into controls and repeatable tests.

Small Language Models: When a Smaller Model Beats a Frontier Model

Compact small language model compared with a large frontier model

The largest available model is not automatically the best system component. A smaller language model can be faster, cheaper, easier to run locally and more predictable on a narrow task. The decision should be based on representative evaluation, data sensitivity, latency and complete workflow cost—not on a leaderboard or parameter count.

AI Agent Identity: How Machines Authenticate to Tools and Other Agents

AI agent authenticating securely to business tools and other agents

An AI agent that calls tools needs an identity that systems can authenticate and authorize. Using one powerful shared credential hides which agent or user initiated an action and makes revocation difficult. Agent identity connects the human request, agent instance, service account and downstream action into one traceable chain.

Context Engineering Explained: Build Better AI Workflows Beyond Prompting

Context engineering layers connecting AI instructions, memory, tools and trusted data

Prompt wording matters, but production AI quality depends on much more than one instruction. The model also receives documents, conversation history, tool results, policies, examples and user state. Context engineering is the practice of deciding which information enters that working environment, in what form and under which trust boundary.

Agent-Friendly Websites: How to Prepare Your Site for Browser AI Agents

Browser AI agent safely inspecting and navigating a structured website

Browser AI agents can inspect pages, compare information, complete forms and perform tasks for users. A website designed only for visual clicks may be difficult for these agents to interpret safely. Agent-friendly design begins with the same foundations that help people and search engines: semantic structure, accessible controls, explicit state and predictable behavior.